What happens after you send a loan request

Updated 6 November 2026 · a plain guide from NewPostFinance, a connection service, not a lender

After you press send, your request is read by a network of lenders, and one of them may reply with an offer. The loan itself, including the full application and any credit check, happens with that lender, not with us. The decision to accept stays with you until you sign.

Minute one: the request is read, not approved

A request is not an application. It is a short description of what you need: the amount, how you are paid, your checking account and your contact details. NewPostFinance passes that description to lenders and lending partners in its network. Each lender reads it against its own rules. Some will pass, some will want to know more, and one may respond with an offer. Nobody at NewPostFinance approves or declines anything, because we do not lend money.

That is also why no result is promised. Not every request is matched, and a match is not an approval. If no lender responds, the request simply ends there, and nothing has been added to your credit file by sending it.

Minute two: what the lender sees

Lenders look at a small number of things, and for a small loan they weigh them in roughly this order:

Income and how it arrives. A regular deposit matters more than its size. Lenders want to see that money comes in on a pattern they can plan a repayment around.
The checking account. An account in your name that has been open for a while, with deposits landing in it, is the thing most lenders will not do without.
Recent history. Some lenders use soft credit checks and alternative reporting agencies to see recent borrowing. A thin or uneven file is read, not rejected out of hand.
Contact details that work. A phone number and email that reach you. Offers have short windows, and a lender that cannot reach you cannot proceed.

If a lender makes an offer

You are moved to that lender's own page. From here on you are dealing with the lender directly, under its terms and its privacy policy. Expect to:

Confirm your identity and, sometimes, upload a recent pay stub or bank statement.
Authorize the lender's own credit check. This is the point where a fuller or hard inquiry can happen, and the lender must ask first. Checking your options through NewPostFinance before this point won't affect your credit score.
Read the loan agreement: the amount, the annual percentage rate, the finance charge, the repayment dates and what happens if a payment is late.
Sign electronically, or close the page. Until you sign, you owe nothing.

The one habit worth keeping: read the total repayment figure before anything else. The monthly or bi-weekly payment can look small while the total says something different. Our guide to what a small loan really costs walks through the arithmetic.

After you sign

The lender sends the funds by bank transfer to the checking account you gave. Many lenders do this as soon as the next business day, if approved, though the exact timing depends on when you signed and the lender's own cutoff. Our guide to ACH cutoff times explains why a Friday evening signature often lands on Tuesday.

Repayments are usually taken from the same account on the dates in the agreement. If you think a payment will be a problem, the time to say so is before the date, to the lender, in writing. Most have a hardship process; none of them can help after the fact as easily as before it.

What NewPostFinance does and does not do

We carry the request and we keep the connection free. We do not set rates, we do not hold your money and we do not decide who is approved. The lender's name, terms and contact details are shown to you before you sign, and any question about the loan itself goes to that lender.

Short answers

Can I send more than one request?

You can, but a second request within a few days rarely reaches a different set of lenders. If the first went unanswered, waiting until your situation changes is usually the better move.

Why was I offered less than I asked for?

Lenders size an offer to what they can see of your income and account. A smaller offer is a lender's view of what fits a repayment, not a comment on you.

Can I change my mind after the offer?

Yes, right up until you sign. After signing, the agreement and the lender's cancellation terms apply, so read that section before you do.

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